Your First Visit

We believe that a health care approach that includes personalized treatment and education is the key to empowering patients to live healthier lives. This process starts with your first visit, where we will collect information about you and your health history, perform a physical examination, make a diagnosis and provide a treatment plan. Additional details about each step are provided below: if you have any questions, please do not hesitate to contact us.

1. Patient Intake

During this step, we will ask you to provide us with a brief description of your health issue, as well as some personal information such as your contact details, age, sex, etc. All information collected during your visits is private and confidential.

2. Case History

After reviewing the information provided in your Patient Intake Form, Dr. Ng will ask you about the details of your condition. Typical questions may include:

How did the pain start?
How long have you had the pain?
What makes your pain better/worse?
Have you had the pain before?
Are there any other health issues that we should know about (eg. smoking habits, medications, exercise habits, etc.)?

3. Examination

Once Dr. Ng has discussed your case history with you, she will conduct a physical examination that is relevant to your area of complaint(s). A physical examination is a critical part of establishing an accurate diagnosis. The examination may include any or all of the following:

Range of motion tests
Palpation
Orthopedic tests
Neurological tests
X-rays, MRI or other imaging exams
Blood tests

4. Diagnosis

After completing a physical examination, Dr. Ng will have enough information to provide you with a diagnosis or a number of differential diagnoses. A diagnosis is a medical description for your condition. Dr. Ng will explain to you what it means and the cause(s) of it. Sometimes the diagnosis may change through the course of treatment, as new clinical symptoms or findings develop.

5. Treatment Plan (2nd visit)

Based on the diagnosis, Dr. Ng will present a treatment plan that is appropriate for your condition. Together, you and Dr. Ng will discuss the recommended type(s) of therapy , the benefits and risks involved, the course and frequency of treatment, potential lifestyle changes, expected outcomes, and any possible adverse reactions. You will also have an opportunity to ask questions or to express any concerns regarding the treatment plan.

6. Treatment (2nd visit)

Dr. Ng may provide the initial treatment on the first or subsequent visits: depending on your condition, it may or may not include a chiropractic adjustment. Dr. Ng may also give you some advice on self care, such as avoiding certain movements, applying ice/heat to affected area etc.